Privacy Policy
Last Updated: September 30, 2025
This is a shorter, easy‑to‑read summary of how we handle privacy on this Site. Please read the full policy for more information.
Who we are
Tripsittr LLC — 2016 W Spur Drive, Phoenix, AZ 85085, USA. Email blaze@tripsittr.com.
What we collect
- Contact form details you send (name, email, phone, message).
- Basic technical/security data (IP address, browser/user‑agent) when you visit.
- No analytics cookies or ad trackers. We do not sell or share your info for ads.
How we use it
- Reply to you and support your request.
- Operate and protect the Site (security and reliability).
Cookies
We only use essentials and simple preferences (like theme, possibly via localStorage). If we ever add non‑essential tools, we’ll ask first. Manage settings any time via the link in the footer.
Who helps us
Trusted providers who help us run the Site and send email:
- Mailgun (email delivery)
- Forge & GitHub with DigitalOcean (hosting/infrastructure), GoDaddy (domain)
- Flare (error monitoring)
How long we keep it
Contact emails up to 12 months (sooner if you ask us to delete). Security logs may last a similar period or longer if needed for safety or legal reasons.
Kids
This Site is for people 13+ (16+ in the EU/UK). We don’t knowingly collect info from younger children.
Where your data lives
Hosting is in the United States. If you visit from elsewhere, your info may be processed in the U.S.
Your rights
Depending on your location (e.g., EU/UK, California), you may ask to access, delete, correct, or get a copy of your info, and in some cases object or restrict processing. We don’t sell or share personal info for ads. Contact blaze@tripsittr.com.
Security
We use HTTPS and reasonable safeguards. No system is perfectly secure.
Updates & contact
If this changes, we’ll update this page. Questions? Email blaze@tripsittr.com.
This Privacy Policy describes how Tripsittr LLC ("Tripsittr", "we", "us", or "our"), located in Phoenix, Arizona, United States, collects and uses information on the public marketing website (the "Site"). This policy covers only the landing/marketing site (e.g., Home, Pricing, Services, Community pages and contact forms). It does not cover the logged‑in artists portal/app, which has separate terms and privacy notices.
1) Who We Are & How to Contact Us
Legal entity: Tripsittr LLC
Address: 2016 W Spur Drive, Phoenix, Arizona 85085, USA
Privacy contact: blaze@tripsittr.com
2) Information We Collect on the Site
Contact form submissions
If you submit a contact inquiry, we collect the fields you provide (name, email, phone, message). We store these submissions only in email for the purpose of responding to you. We retain contact emails for 12 months, unless you request deletion sooner. We honor deletion requests promptly and without resistance.
Security/technical information
For security and reliability, our systems may log IP addresses and general device/technical data (e.g., browser user agent) when you access the Site. We do not sell, give, or distribute this (or any other user) data to third parties.
3) Cookies & Similar Technologies
We do not use analytics cookies on the Site. Essential technologies may be used for core operation (e.g., security, basic preferences like theme). Where non‑essential tools are introduced in the future, we will request consent. A cookie banner is presented to all visitors and a Cookie Preferences control is available in the footer to review or adjust settings at any time.
Categories:
- Essential – required for basic site functionality and security; always active.
- Functional – UX preferences (e.g., theme). We may store these using local storage or similar technology.
- Analytics/Marketing – currently not used on the Site.
4) How We Use Information
- Respond to inquiries and provide customer support.
- Operate and protect the Site (including security/fraud prevention).
- Provide contact form functionality for the fields you submit.
5) Sharing & Service Providers
We do not sell personal information and we do not share personal information for advertising. On the landing site, we do not share data with third parties except service providers acting on our behalf for limited purposes, for example:
- Email delivery: Mailgun
- Hosting/DevOps: Forge & GitHub integrated with DigitalOcean (infrastructure); GoDaddy (domain)
- Error monitoring: Flare
These vendors process data under our instructions to operate the Site or deliver communications we request (e.g., replying to your inquiry).
6) Security
We use HTTPS and reasonable safeguards to protect information transmitted to and from the Site. We may restrict access where the Site is misused or where access is prohibited by law (including sanctions or embargoes). No system is perfectly secure; we cannot guarantee absolute security.
7) Data Retention
Contact inquiries and related correspondence are retained for 12 months unless you request deletion sooner. Security logs may be retained for a similar period unless a longer period is required for safety or legal reasons.
8) Children’s Privacy
The Site is intended for individuals 13 years of age or older (or 16 in the EU/UK). We do not knowingly collect information from children under these ages. The artists portal requires that users under the legal signing age have a parent/guardian create and manage the account.
9) International Transfers
The Site is hosted in the United States. If you access the Site from outside the U.S., your information may be transferred to the U.S. and processed there. Where required, we use appropriate safeguards (such as standard contractual clauses) with our service providers.
10) Your Privacy Rights
Depending on your location, you may have rights under GDPR/UK GDPR (e.g., access, rectification, deletion, restriction, portability, objection) and under California law (e.g., right to know/access, delete, correct, and to opt‑out of sale/share). We do not sell or share personal information for advertising. To exercise rights, contact us at blaze@tripsittr.com. We may take reasonable steps to verify your request. For other jurisdictions, please contact us and we will assist where applicable law grants similar rights.
11) Choices: Cookies & Preferences
You can manage your cookie and similar technology preferences at any time using the cookie banner or the control in the footer. Essential technologies are always on. Non‑essential categories (if any are introduced in the future) will be off unless you consent.
12) Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes become effective signifies your acceptance of the updated policy.
13) Contact
For privacy questions, grievances, or complaints, contact blaze@tripsittr.com.